plott LIFE offers various types: officetels, studios, villas, apartments, houses, residences, hotels, share houses, and budget boarding rooms.

Price includes rent, maintenance fee, and departure cleaning fee.

Each cost varies by room; check the room details to see if maintenance is included.

- Rent & maintenance: base rate (1 week) × contract length

- Departure cleaning: flat one-time fee

Short-term rentals on plott LIFE cannot be used for resident registration.

Contract length varies by building type. See below.

[Minimum]

- Residential (officetel, studio, villa, apartment, etc.): at least 1 month

- Accommodation (residence, hotel, etc.): at least 7 days

[Maximum]

- All rooms: up to 20 weeks (5 months)

Yes — you can contract multiple rooms at once with no limit.

No separate contract is needed — agreeing to the Terms during signup forms the contract.

[Contract process]

1. Search for a room

2. Click 'Book'

3. Review details and request booking

4. Host approves

5. Pay

6. Contract confirmed

7. Move in

When you request a booking, the host is notified immediately and has up to 2 hours to approve.

If not approved within 2 hours, the request is automatically canceled.

Yes — a request may be rejected or auto-canceled in these cases:

- Host's personal issues, facility problems, or changes to the listing

- Another guest booked and paid for the same dates first

- Host doesn't respond within 2 hours of your request → auto-cancel

You can search other rooms or re-request the same room.

After approval, you must complete payment within 4 hours of the booking request.

We can't extend payment deadlines to keep transactions smooth.

If payment time passes, the booking is automatically canceled and you'll need to request host approval again.

The service fee is charged by plott LIFE to support safe, convenient short-term contracts between hosts and guests.

The fee is 9.9% (VAT included) of the total charge excluding the deposit.

All charges—deposit, rent, maintenance, and cleaning fees—must be paid by card.

We also accept foreign-issued cards (VISA, MASTER, JCB, UnionPay, etc.).

Rent for short-term rentals must be paid in full at once; installment payments aren't available.

If a single payment is a burden, book only for the period you can afford and extend later if needed.

Note: extension may be unavailable if another guest books the room first.

Yes.

- Foreign-issued cards: major cards like VISA, MASTER, JCB, UnionPay are accepted.

- Corporate cards: can be used like regular cards, though mobile payments may be unstable due to authentication/security settings.

If you have trouble during payment, contact plott LIFE customer support and we'll help quickly.

plott LIFE supports card installment payments.

Whether interest-free plans apply depends on your card issuer's promotions.

Please check your card's offers for details.

If you cancel after payment, cancellation fees apply based on when you cancel.

[Cancellation refund policy]

- 15+ days before move-in: 100% of rent refunded

- 14–8 days before: 80% refunded

- 7–1 days before: 60% refunded

- On move-in day: no refund

- Maintenance and cleaning fees are fully refundable.

If you cancel, rent will be refunded after deducting cancellation fees.

Refunds go back to the card used for payment and are processed as a partial charge reversal.

Please allow up to 7 days for the refund to appear, depending on your card issuer.

Yes. Schedule changes are allowed only with the host's consent and only within the same booking period.

No extra payments or partial refunds will be made, and changes can't be made on move-in day—please ask the host in advance.

Yes — you can get them as follows.

1. Rent receipts

- Residential rent is VAT-exempt, so hosts can issue a simple receipt on request.

- If the host is a business (residence, hotel, etc.), you can get a cash receipt or tax invoice.

2. plott LIFE service fee receipt

- Contact plott LIFE customer service to request this.

plott LIFE doesn't use separate paper contracts; agreeing to the Terms has the same legal effect.

We also provide official records of the contract and payments so both guests and hosts can feel secure.

If you have issues with the room, contact the host first.

The host is responsible for defects and facility problems, and you may need to cooperate during repairs.

But consumable replacements (bulbs, batteries) or damage caused by guest negligence are the guest's responsibility and may incur extra charges.

If the listing includes maintenance in the rent, the host cannot charge utility bills separately.

However, if maintenance is excluded or actual costs exceed the pre-notified amount, extra charges may apply.

Check the contract terms under [Contract] > [Contract info], and discuss with the host if needed.

Extensions require prior agreement with the host. After agreeing, contact plott LIFE customer service and we'll help handle it quickly.

No extra departure cleaning fee is charged for extensions.

If other guests are waiting for the room, extension may be limited—please discuss with the host at least 2 weeks before checkout.

Extensions can be requested from a minimum of 1 week up to a total stay of 20 weeks (5 months).

Availability may vary by room.

Yes — you can leave early during the contract.

But rent for the remaining period is not refundable, so please note that.

Tell the host in advance to ensure a smooth process.

The host will give move-in instructions timed to your arrival. Follow the host's guidance.

Procedures and whether a guide is sent vary by room—ask the host for details.

It varies by room — check the room details.

It varies by room — check the room details.

Standard move-in time is noon (12:00) on the check-in day.

If you need a different time, coordinate with the host.

If the room differs from the listing after move-in, take photos and send them to the host.

If the discrepancy is clear, you may cancel the contract after discussing with the host.

Note that subjective issues like noise, smell, cleanliness, or sunlight are not valid reasons for cancellation.

Checkout proceeds as follows:

1. Complete move-out by noon (12:00) on the day and notify the host.

2. Host inspects the room within 3 days of move-out.

3. Costs may be charged for loss or damage.

Standard checkout time is noon (12:00) on the move-out day.

If you need a different time, coordinate with the host.

Departure cleaning fees vary by room; see the room page.

This fee is included in the initial payment when you request a booking.

If you can't find info on the room page, contact plott LIFE customer service.

We'll get you the answers quickly.

From November 2025, guests will also be able to chat directly with hosts via the platform.

The host's contact and the full room address are provided after payment is complete.

No cancellation fees apply until booking is confirmed (before payment).

- Before host approval: you can cancel freely on the booking request page

- After host approval: if payment isn't made by the deadline, the booking is auto-canceled

Yes, but minors cannot move in alone. Under applicable laws, anyone under 19 must be accompanied by a parent or legal guardian and cohabitation is not allowed.

If move-in is refused for these reasons, the booking cannot be canceled or refunded—please take care.

Also, if the booker differs from the actual occupant, inform the host beforehand to ensure smooth processing.

Yes, foreigners can book. Sign up and log in to book the room you want.

[How to sign up]

- Choose 'Start with email'

- Enter the name from your passport

- Enter contact info

- Set password and confirm

- Agree to the Terms

- Enter the verification code sent to your email

- Complete sign-up

All rooms listed on plott LIFE have gone through pre-verification.

plott LIFE operates as a direct host-guest marketplace, so host schedules or circumstances may delay replies or approvals.

If you want faster booking, consider contacting other rooms as well.

When a guest checks out, hosts should follow these steps:

1. Confirm checkout

- Verify the guest moved out by noon (12:00) on the checkout day.

- Make sure the guest confirms they have left.

2. Inspect the room

- Inspect the room within 3 days of checkout.

- Check for loss, damage, and cleanliness; take photos if needed.

3. Claim compensation

- If items are lost or damaged, press the compensation button and contact plott LIFE.

- We'll guide you on payouts and cost claims.

plott LIFE will notify the guest of potential consequences and request prompt checkout if they miss the checkout time.

However, final eviction actions (forced eviction, legal steps) can't be enforced by the platform and must be handled between host and guest.

Early checkout follows the standard checkout process.

1. Guest requests early checkout.

2. If the host accepts, early checkout is allowed; rent for remaining days is not refunded.

3. After checkout, the host inspects the room.

4. If damage is found, file a compensation claim.

Disputes should be resolved by direct agreement between host and guest as a rule.

Short-term rentals via plott LIFE cannot be used for resident registration.

If a guest registers residency without permission, the host may request contract cancellation.

Yes. If a guest is found using the room illegally, the host may cancel the contract.

[Cancellation steps]

1. Collect evidence (photos, videos, reports).

2. Notify the guest immediately and request contract termination.

*If needed, report to the police or other authorities.

The contract flow is:

[Guest request] → [Host approval] → [Payment & booking confirmation] → [Move-in & settlement payment] → [Checkout confirmation]

No, you don't need a separate contract.

On plott LIFE, agreeing to the Terms has the same legal effect as a contract.

We also provide official records of contract and payment for both guests and hosts.

Approval and payment deadlines are:

Approval: within 2 hours of booking request

Payment: within 4 hours of approval

If a guest cancels, refunds and settlements follow the cancellation policy.

[Cancellation refund policy]

- 15+ days before move-in: 100% of rent refunded

- 14–8 days before: 80% refunded

- 7–1 days before: 60% refunded

- On move-in day: no refund

We can identify guests using their name, contact, and payment info to prevent harm to hosts.

Guest name and contact are revealed after the booking is confirmed.

You can view them in Contract management.

Hosts must handle move-in guidance.

Provide the following before arrival to prevent disputes at checkout:

1. Send move-in message

- Send it at least 1 day before check-in.

- Include: directions, basic appliance use, and recycling rules.

2. Share cleaning status

- Check basic cleaning, tidy drawers/fridge, empty washer lint, clean HVAC filters, and pest control—send photos or messages.

3. Confirm appliances

- Verify boiler, fridge, washer, microwave, rice cooker, AC (remote), and TV (remote) are working, and inform the guest.

Hosts must respond directly to guest inquiries and complaints.

If you charge maintenance separately, you must notify guests of the items and settle as agreed.

When listing a room, set these:

1. Included items/amounts: select whether utilities (electricity, water) are included.

2. Separate charges: if charging separately, clearly state:

- Items charged

- Payment method

- Billing cycle

Lack of clear info or discrepancies can cause disputes—be precise and detailed.

After a booking is confirmed, schedule changes are only possible with mutual agreement between host and guest.

If dates must change, cancel the existing booking and make a new one with payment.

To avoid unnecessary cancellation fees, notify plott LIFE customer service in advance and we'll help handle it safely.

Extensions are processed through plott LIFE, same as a new booking.

- Unit: weekly

- Charges: only the additional rent is charged—cleaning fee and deposit already paid are not charged again.

Contact plott LIFE and we'll assist quickly.

- When: from move-in to move-out dates

Guests can request extensions anytime before the contract ends, but hosts can refuse if dates conflict with other bookings or operational needs.

Short-term rentals via plott LIFE are not subject to lease registration reporting.

If the guest is registered at their permanent residence and the stay is clearly temporary (business trip, etc.), reporting isn't required.

Anyone can register as a host for residential properties (officetel, studio, villa, house, apartment).

Spaces requiring lodging permits (service residences, hotels, boarding houses, coliving) can only be listed if you have the proper license.

Yes. But if a tenant lists the room, they must have the landlord's (owner's) consent for subletting before listing.

To list a room on plott LIFE, follow these steps:

1. Go to plott LIFE → click [List a room].

2. Enter room details, rental terms, and whether maintenance is included.

3. Upload photos and required documents.

4. After verification, your room will be shown to guests.

Listing a room is free, and we're currently running a 0% fee promotion for founding hosts.

Register one room, then use 'Copy' to duplicate it with the same details.

We compare your listing info with documents like the title deed, building register, and business registration to check for matches.

If discrepancies are found, verification is rejected; correct the info and try again to relist.

Room verification is completed within 12 business hours.

Once verified, your listing is shown to guests immediately, so you can receive bookings quickly.

Check the rejection reason, update the listing, and resubmit—relisting is possible after changes.

Hosts cannot set arbitrary minimum or maximum contract lengths.

plott LIFE only allows short-term 'temporary use' rentals and requires these limits.

Allowed contract lengths:

Minimum: 1 month

Maximum: 5 months (20 weeks)

The price shown to guests may differ from the amount you entered because it includes the platform service fee charged to guests.

You can suspend or delete a listing from the room management page.

Settlements are made the day after move-in; if that day is a holiday, settlement occurs on the next business day.

The payout is the guest's payment [rent + maintenance + cleaning] minus service fees.

*Founding hosts are currently exempt from service fees.

Yes — we can issue a tax invoice using the business info you provided.

plott LIFE does not file taxes on your behalf; hosts must report rental income themselves.

Filing methods and tax rates depend on your business type (taxable/exempt) and operations, so consult a tax professional for details.

- Income tax: rental income must be self-reported and is taxable.

- VAT: reporting depends on your business type and operations.

*plott LIFE does not collect sensitive data like residents' registration numbers per privacy law.

Therefore we cannot provide personal data needed for certain tax forms—you must request this directly from guests.

You can change it in Edit room info. Changes take effect from the next month after the change request for system processing.