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Guest management is here
Block guests who’ve caused issues and manage them all in one place.
Add guests to your block list, edit the reason, or unblock them.
You only need a phone number or email. You can also block guests who aren’t members yet.
Block a guest directly from Contract Management. Blocked guests are marked in your contract list and details.
If a blocked guest requests a booking, it won’t be auto-approved—even for rooms with instant approval. It’ll go to pending approval.
Blocks apply only to your rooms and don’t affect other hosts. Guests won’t see that they’ve been blocked or why.