Surprised by your 33m2 move-out cleaning bill? Is this right?
"I didn't know when I signed, but now I'm moving out and there's a big cleaning fee."
"This seems way too high, but I don't know what to say."
33m2 doesn't have a platform-wide standard for move-out cleaning fees.
So fees can vary from listing to listing.
Here’s how to check whether the cleaning fee you were charged is correct.
Why do move-out cleaning fees vary by listing?
Does 33m2 have a standard move-out cleaning fee?
No. There’s no standard set by the platform or by law.
Hosts set their own fees based on the size of the place, how much cleaning it needs, and the length of the stay.
That means fees can differ even for similar-sized listings in the same area.
Some hosts include cleaning in the maintenance fee, while others charge it separately, which can make things confusing.
How to check whether your cleaning fee is correct
If the amount seems too high, check the following before raising a concern:
① Check the cleaning fee in your contract or listing details
② Compare it with the amount you were charged
③ If the amounts differ, ask your host what was added
④ If you can’t resolve it together, contact customer support with your contract and chat history
If the amount in your contract differs from the charge, this comparison can clear up a lot of confusion.
The next steps and outcome depend on the listing and circumstances, so contact customer support to confirm.
What to know when comparing with 33m2
Item | 33m2 | plott LIFE direct listings |
|---|---|---|
Move-out cleaning fee | Set by each host (no standard fee) | Included in the amount charged at booking (payment); no extra charge after move-out (may vary by listing and circumstances) |
