I have to cancel for my own reasons and was immediately worried about penalties

If the property has defects or you suddenly need to move in yourself, you may have to cancel a contract already in progress.

"It’s not the guest’s fault—do I have to pay a penalty?"

"What if it turns into a damage claim?"

When a host needs to cancel, don’t react emotionally—check the contract terms first.
Here’s the order to follow when a landlord must cancel a lease.

What to check when you must cancel for host reasons

① Recheck the early termination and penalty clauses in the contract

First, confirm whether the agreed penalties or compensation terms are written in the contract.
If the host is at fault, the guest should be refunded for amounts already paid, and additional compensation may be required depending on the terms.

② Tell the guest as soon as possible and offer alternatives

The later you inform them, the less time guests have to find a new place, which can increase conflict.
If possible, propose alternative listings or rescheduling options to help resolve things smoothly.

③ Understand that penalty and compensation scope depends on the contract and situation

The exact scope or amount of compensation varies by contract terms, cancellation timing, and the guest’s actual loss.
Rather than assuming, review the contract and, if unsure, check with Customer Support or a legal professional (Korean Legal Aid, 132).

Do hosts have to pay a penalty if they cancel?

Yes. If the host cancels for their own reasons, penalties or compensation responsibilities may apply.

But exact amounts and scope depend on the contract and the situation, so check the contract first and consult a professional if anything’s unclear.

How do host cancellation procedures differ between 33M2 and plott LIFE?

When a host cancels, both platforms follow similar procedures: determine penalties and compensation based on the contract and terms.

FAQ — Host cancellation penalties

Q. If I cancel for host reasons, do I have to pay a penalty?

A. Yes. If the host cancels for their own reasons, penalties or compensation may apply.
The exact scope depends on the contract terms.

Q. What happens to amounts the guest already paid?

A. Amounts the guest already paid are generally refundable, and additional compensation may apply depending on the situation.

Q. Are there cases where I can cancel without a penalty?

A. Yes. If the reason is explicitly listed in the contract (force majeure, etc.) or you agree with the guest, cancellation can be penalty-free.
Check the contract and the situation first.

Q. Where can I confirm the exact compensation scope?

A. Check the contract first. If unclear, contact Customer Support or Korean Legal Aid (132) for confirmation.

Start by checking the contract—handle cancellations calmly and step by step

If the host is at fault, penalties or compensation may apply. Begin by checking the contract terms.

plott LIFE — fee-free short-term host platform

Zero fees (current) · simple contracts · platform support for damage claims · no listing fee